FCC Regulations and Accessibility
Caption Colorado, LLC takes a proactive approach in keeping abreast of the governing FCC Regulations and Accessibility laws, and helping our customers do the same. In 1998, when the FCC first mandated that television stations provide captioning in the top 25 markets, Caption Colorado led the pack in providing excellent caption service to stations across the country.
Since that time, Caption Colorado still works to stay ahead, always improving our technology so that we can provide consumers with superior captioning across all venues and delivery methods.
In February 2014, the FCC issued a ruling designed to “advance the accessibility of video programming while being mindful of potential burdens on the industry.” The ruling also attempted to provide a certain amount of “flexibility on ways to achieve compliance” while ensuring “fully accessible programming” for deaf and hard of hearing people.
A primary goal of the FCC ruling is to ensure high quality captioning by providing a specific formula for measuring captioning quality, rather than performing audits and enforcing specific quality standards. The new regulations are being established with the goal of giving the industry guidelines to follow and help evaluate their compliance on a case-by-case basis. The FCC requires captioning vendors to meet the quality standards measured by that formula, in addition to following specific “Best Practices” that will help make it easier to meet those standards and provide high quality captioning for deaf and hard of hearing people.
The FCC Best Practices for Captioning Vendors include a broad range of specific recommendations, most of which have long been addressed by Caption Colorado and other captioning vendors who have historically taken a serious approach to captioning quality. However, there are a number of requirements that will require us to work closely with our customers to ensure compliance, for example the need for redundant technology and equipment on our customer’s end to assure minimum interruption of captioning due to failures of equipment and services.
At Caption Colorado, we take pride in being leaders in all areas of FCC compliance, and we never stop working to improve our tools and technology.